Every situation is different. We'll typically dispatch our team to assess the situation and identify the issue. Our techs will extract any water if necessary and set up drying equipment to dry any moisture, and take moisture readings, humidity readings and document the entire process from start to finish.

The timeline depends on the extent of the damage. For a major flood, water extraction and drying can take 3-5 days, while repairs and restoration may take longer depending on the severity.

It depends on the level of damage and the presence of hazards like mold or structural instability. In many cases, you can stay in unaffected areas, but your lead technician will provide guidance based on safety concerns.

Most insurance policies cover water damage depending on the source and occurrence. We'll initially assess the situation on site and determine if the loss is a covered peril. We can then help you navigate the claims process and work with your carrier to provide any documentation and cost assessments.

Yes, we work with all homeowners insurance providers and can assist in documenting the damage and handling the claims process to make it as smooth as possible. In most cases, we provide all services up front, and receive payment form the carrier for services rendered later on.

We use advanced moisture detection equipment, including thermal imaging cameras and hygrometers, to ensure all hidden moisture is removed before completing the restoration process.

Yes, mold can start growing within 24-48 hours if moisture isn’t properly removed. That’s why it’s crucial to start the drying process immediately.

We use industrial-grade air movers, dehumidifiers and HEPA air scrubbers to dry and restore affected areas efficiently.

Yes, we offer full restoration services, including drywall repair, flooring replacement, kitchen and bathroom construction services and structural repairs to return your property to its pre-damage condition.

Most mold issues are cause by humidity or moisture, or previous water damage. Signs of mold include musty odors, visible mold growth, water stains, and increased allergy symptoms. A professional inspection can confirm the extent of the issue and identify if remediation is necessary.

Mold thrives in damp, humid conditions. Common causes include leaks, poor ventilation, and water damage that isn’t properly dried.

Some types of mold, especially black mold (Stachybotrys chartarum), can cause respiratory issues, allergic reactions, and other health problems, particularly for individuals with asthma or weakened immune systems.

Mold remediation is the process of identifying, containing, removing, and preventing mold growth in a home or business. It also involves addressing the moisture source to prevent future issues.

Untreated mold can spread quickly, damaging walls, ceilings, floors, cabinets and other structural components. It can also lead to serious health risks, especially for people with allergies, asthma, or weakened immune systems.

Every situation is different, some more severe than others and caused by different factors however, the process typically includes: Inspection and assessment Containment to prevent spread Specialized equipment to scrub and filter the air Industrial grade dehumidification to neutralize high humidity Removal of mold infested drywall and/or structures Cleaning contents and surfaces with anti-microbial Addressing any remaining moisture or humidity issues Final testing to ensure successful remediation and safety

The process can vary greatly depending on the severity and extent of growth. Typically remediation can take anywhere from 1 to 5 days, depending on the size of the affected area and the severity of the mold infestation. Once we assess the damage on site, we'll provide you with an estimated timeline and expectations.

If the moisture source is not addressed, mold can return. A professional remediation service ensures proper drying and preventive measures to minimize the risk of regrowth.

Most homeowners insurance policies will cover mold remediation. We'll need to assess the damage on site to identify if the damage will be covered. We can help coordinate the claim with your carrier and provide any documentation and cost assessments as well as navigate the claims process.

Leak detection is the process of identifying hidden water leaks in plumbing, walls, ceilings, and underground pipes. Early detection prevents costly water damage, mold growth, and high water bills.

Common signs include: Unexplained increase in your water bill Damp spots on walls, ceilings, or floors Standing water Mold or mildew smells Water stains or discoloration Low water pressure

We use non-invasive technology like infrared cameras, acoustic listening devices, sub-surface leak detectors and moisture meters to pinpoint leaks without tearing into walls or floors. In some rare cases walls may need to be opened, but our technician will bring this to your attention before any walls are opened.

We're able to identify any type of leak, whether it's water intrusion or plumbing related. Common leaks include: Plumbing in walls and under floors Plumbing components Slab foundations Water heaters Appliances Roofs and ceilings Windows Sprinkler systems Adjacent dwelling units

Most inspections take 1 to 2 hours, depending on the complexity of the issue and the location of the leak.

We specialize in finding leaks and can repair most issues. For plumbing related issues, we work with trusted plumbers who can handle the plumbing repairs if needed.

Yes! Even a small leak can lead to structural damage, mold growth, and increased water bills if left untreated. Detecting and fixing leaks early saves time and money.

Insurance may cover leak detection if the leak is determined to be sudden and accidental (like a burst pipe). Once we locate the leak we'll be able to determine if the leak detection and any following drying or restoration will be covered. We can then help you navigate the claims process and work with your carrier to provide any documentation and cost assessments.